Frequently Asked Questions (FAQ)– Pro-Genius Tools

Q1: What is Pro-Genius?
Pro-Genius is a free online platform offering a suite of web-based tools to simplify tasks like [mention categories, e.g., “file conversion, SEO analysis, code formatting, image editing, and more”]. All tools are designed for instant use—no downloads or installations required!

Q2: Do I need to create an account to use the tools?
No! Most tools on Pro-Genius are available for free without registration. However, creating an account unlocks premium features like [examples: “saved history, larger file uploads, or ad-free usage”].

Q3: Are my files/data safe?
Absolutely. We prioritize user privacy:

  • Files uploaded for processing (e.g., converters) are automatically deleted within [X hours/days].

  • We do not store or share personal data. Read our Privacy Policy for details.

Q4: Why is a tool not working?
Try these steps:

  1. Refresh the page or clear your browser cache.

  2. Ensure your file/input meets the tool’s requirements (e.g., size, format).

  3. Check your internet connection.
    If issues persist, contact support.

Q5: Are there any usage limits?
Free users can access tools [X times per day/hour]. For unlimited access, upgrade to Pro/Premium for [price/month].

Q6: Can I suggest a new tool?
Yes! We love feedback. Submit your ideas via our Feedback Form or email support@pro-genius.com.

Q7: How do I report a bug?
Reach out to our team at support@pro-genius.com with details like:

  • Tool name

  • Device/browser used

  • Screenshots (if possible)

Q8: Is Pro-Genius free forever?
Most basic tools will always remain free. Premium features (e.g., batch processing, advanced analytics) may require a subscription.

Q9: Do you support mobile devices?
Yes! Pro-Genius is fully responsive and works on smartphones, tablets, and desktops.

Q10: How often are new tools added?
We update our toolkit regularly! Follow us on [Social Media Links] or subscribe to our Newsletter for updates.

 

Tips to Enhance Your FAQ

  1. Add Tool-Specific FAQs: For complex tools (e.g., PDF converters), include subsections like “How to merge PDFs?”.

  2. Link to Tutorials: Embed short video guides or step-by-step articles.

  3. Highlight Unique Features: Example: “Why choose Pro-Genius? All tools work offline after initial load!”

  4. Add a Search Bar: Let users quickly find answers.

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